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Cruise Lines Employment Guide 2010® CD-ROM
Ground
Services Department Jobs
- Passenger
Reception Agent
- Performs meet and
greet, embarkation and disembarkation activities in a professional
manner ensuring that passenger's initial contact with the cruise
line representatives is a positive experience. High School Diploma
or equivalent and 1 year of Customer Service and English
communication skills required. Excellent Customer Service and PC
knowledge required.
- Cruise Line
Representative / Expeditor - engaging
in the embarkation and disembarkation of the cruise ships, which
consists of computerized check-in and customer service.
Responsible for meeting and greeting arriving cruise line
passengers and transferring them to their destinations, including
various hotels, airports, and ships.
RESPONSIBILITIES:
- Computer Check-in
- Meet and Greet
- Loading Buses
- Crowd Control
- Able to Operate Communications
Equipment
- Accurate Reporting Skills
QUALIFICATIONS:
- Computer Literate
- Excellent Communications Skills
- Superior Customer Service Skills
- Able to be on your feet for long
periods of time
- Must be a Team Player
- Must have a Pleasant Personality
- Must have a Flexible working
schedule
- Dispatcher
- Coordinate
daily assignments as outlined in Collective Bargaining Agreement
and policies and procedures. Act as first line of supervisors to
Drivers. Assist in providing needed information and tools for
Drivers to complete their assignments. Communicate with all other
departments regarding customer!&s needs as related to
dispatching operations. Execute random testing as required by
Department of Transportation regulations and company policies.
Respond to customer inquiries and needs when support departments
are unavailable. Complete all reports and necessary documentation
regarding operations including reporting equipment needs failures
and requests to maintenance. Interact with Safety department
regarding Driver compliance with DOT regulations and company
policy. Maintain and continually update driver!&s records
including uniform distribution, days off, and sick time etc.
Research seasonal needs for forecasting purposes. Keep calendars
and reports up to date to ensure driver communication and
understanding. Other duties as assigned by management team.
Primary Responsibilities:
- Assigns motorcoach drivers and
equipment to charters, tours and sightseeing
- Ensures timely and cost efficient
charter and tour operations.
- Assist in monitoring driver's
compliance with Department of Transportation regulations;
- Supervises and monitors
availability of part-time drivers
- Handles heavy volume of telephone
calls.
Job Qualifications:
- Previous experience as dispatcher
preferred
- Knowledge of personal computers to
include Microsoft Office
- Ability to work under constantly
changing positions
- Must be available for weekends,
nights, and holidays as needed
- Ability to coordinate schedules
with drivers/motorcoaches and handle unexpected changes.
CLICK HERE to order the
Cruise Lines Employment Guide 2010® CD-ROM with all the cruise lines employment contacts
(addresses, e-mail addresses, telephone/fax numbers) plus a tutorial
about how to prepare your resume and successfully pass a job interview
with a cruise line. You will also find on the CD insiders tips for the
various shipboard positions, veteran crew members professional advises
for the actual day-to-day life aboard a cruise ship. Locations of Internet
access places, calling stations, points of interest and bargain shopping
in all major cruise ships ports around the world, the cheapest ways
to phone home from various countries, high quality photos of cruise
ships and ports of call (which take too much space to be displayed on
the Web) and much more...
Get a job or your money back! NO RISK*
(certain restrictions apply, see below for more details)
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Copyright © 1997-2010 Seamax International Inc. All rights reserved.
*1 Year Money Back Guarantee
This offer is valid one year from the purchase of the
Cruise Lines
Employment Guide 2010 ® CD-ROM. In
order to qualify for the refund, you must return the original CD-ROM
and proof of purchase along with FIVE letters or postcards showing refusal
of employment from a cruise
line. The refusal employment letters must
be from separate cruise line companies and must be written on original
company letterhead. Shipping charges incurred during the original purchase
or the return are NOT covered by this guarantee. If the CD-ROM was purchased
by credit card, a refund can only be made back to the original credit
card. All other refunds will be paid by check.
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